Customer Care

Questions & Answers

1. Where can I view your product line?

You may view our furniture by browsing collections on this website. You may also visit any one of the authorized retail stores who sell our products exclusively. Their associates will assist you in transforming your outdoor patio, deck or pool area into a relaxing oasis for your family.

2. How do I register my La-Z-Boy product?

With every La-Z-Boy product you will receive a product registration card. By registering your product, it enables us to learn more about you, our customer. If you do not return your card, you can still enjoy the full benefits of your warranty.

3. Is there a catalog of the La-Z-Boy outdoor collection?

Not at this moment, but you can stay up to date on new offerings by submitting your email address. When a full-line brochure is available, we will notify you by email.

4. If I am experiencing difficulties with the website, can I contact someone for help?

We want our visitors to have a pleasant experience at our website. If you need assistance, please use our customer service form.

5. I have a question or comment regarding the website, whom should I contact?

Your questions or comments are important to us. Please send them to our customer service department.

6. If my furniture needs service or replacement parts and I move or don't have access to my original dealer, whom should I contact?

In the event that your product requires service assistance or replacement parts, please do not hesitate to contact our customer service department. We ask that you have your proof of purchase available, along with the information from the product identification tag stapled underneath your furniture.